Frequently Asked Questions

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When does my quota renew?

All quotas renew at 12:00 AM UTC.

How long does the free tier last?

You can make up to 1500 requests daily with your free API key. Note that commercial use is restricted on the free tier, also the data provided on the free tier will be pared down in future. We do not have any plans to limit the length of the free tier at the moment.

What happens when I run out of requests?

On the free tier all further requests are blocked and you receive an email notification. On paid plans you receive a limit warning when you have used 90% of your quota. We also pad your account by 10% of your plan.
An edge case exists where you might not receive a limit warning email if you upgrade a free key after getting a limit warning and go on to exhaust your new upgraded quota in a short space of time after that.

How often is the data updated?

We make checks for changes in IP Address allocations daily and aggregate changes bi-weekly. Our threat data is updated every 15mins and aggregated hourly, that is the data changes every 15 minutes and we aggregate and publish those changes hourly.

Are you GDPR compliant?

Yes. We act as data processors for the IP Address data you send us. Also note that we do not keep records of the IP Addresses you look up. We do however keep track of IP Addresses that make calls to our API for rate limiting purposes and then only for 24hrs. We may keep IP Addresses for longer if we have banned them. To get a copy of our DPA, send a request to [email protected].

Can I use my API Key on multiple domains?

Yes you can.

Can you handle my high-volume use case?

ipdata was built for high scalability, we run out of 11 AWS Data centers globally from Virginia to London to Sydney and can scale to billions of calls a day. You can learn more about our infrastructure from our feature on the AWS Startups Blog.

How do I submit a data correction?

You can submit corrections at our Corrections form.

Do bulk requests count as a single request?

If you make 10 bulk requests each with the maximum 100 IPs, then your quota will decrease by 1000. That is, 10 batches * 100 ips each =1000 credits).

How will Apple's new privacy changes such as Private Relay impact geolocation accuracy?

The new features from Apple will prevent the exposure of an Apple user's exact IP Address but per this article Private Relay should use an IP address in the same city/region as the user's device so IP geolocation will still be accurate

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